Help Center

We listen because, without you, none of this matters.

Do I need to provide payment details to start my free 15 day trial for Pro?

Nope. Start without any giving any info. You pay only if you end up liking it.
Is there a special rate for enterprises?

Currently, we do not offer any special rate for enterprises. However, if you are taking more than 500 seats, please get in touch with us at team@zig-zag.ai and we will try to work something out.
Is there any limit for AI?

In the Free tier, you will have a limit for AI usage. In Pro, in most cases, no one reaches the limit easily. So you don't have to worry about it!
Is your data safe with Zigzag AI?

Absolutely, Zigzag AI secures your data with AES-256 encryption at rest and HTTPS/TLS during transmission.
Does Zigzag AI comply with SOC 2 standards?

Zigzag AI is working towards SOC 2 certification with the goal of completing it by mid 2025.
Has Zigzag AI met GDPR requirements?

Zigzag AI is actively pursuing GDPR compliance, targeting completion by mid 2025.
Do I need to provide payment details for a free trial?

Nope. Start without any giving any info. You pay only if you end up liking it.
I forgot to cancel my subscription. Can I get a refund?

If you write to us within 24 hours of being charged, we'll try our best to give you a refund. But we recommend that you always cancel your subscription before the next payment date to avoid all this hassle. But, one question: why are you leaving us? Please write to us with detailed reasons or feedback and we'll give you a discount. Use the subject line 'HERE IS WHY I LEFT YOU' 😛
I need help with using Zigzag AI. Is there any guide?

Yes! You can go to the Zigzag AI Guide page.

Didn't find what you were looking for?

Shoot us an email at team@zig-zag.ai